Position: ICT commercial development manage

Company Served: Dglowbiz Travels & Tours Limited

Date: 05/12/2017 - 07/06/202

I Oversee software packages, hardware devices, and emerging technologies that facilitate business operations such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices, and network solutions.

I Performed a comprehensive analysis of clients' requirements and expectations for products or services, pinpointing and addressing any discrepancies or conflicts among stakeholders. Assessed the current state of the business and its standing in the competitive landscape, conducting research to uncover potential opportunities. This resulted in a 37% increase in sales and revenue prospects. Executed ICT systems to bolster business decision-making processes. Identified and targeted potential customers and products to stimulate additional sales and ensure business expansion. Collected customer feedback and analyzed data to pinpoint requests or issues, thereby enhancing applications and improving overall customer satisfaction.