Position: Client relations manager

Company Served: LETSHEGO

Date: 09/10/2013 - 19/12/2014

I implemented procedures aimed at enhancing health and safety standards within the workplace. I employed effective questioning techniques and active listening skills to ascertain customer expectations and preferences concerning products and services. I coordinated and arranged professional appointments and meetings for clients and superiors. I collaborated with managers from various departments to ensure seamless service and communication, including sales, planning, purchasing, trading, distribution, and technical teams. I analyzed customer buying habits and behaviors to inform marketing strategies.

I identified customer needs and preferences to develop and implement innovative marketing strategies. I responded promptly and effectively to customer inquiries, ensuring access to desired products or services. I resolved operational challenges by utilizing systematic processes to evaluate current practices and generate new insights for improved performance. I cultivated professional relationships by networking, identifying common ground, and leveraging contacts for mutual benefit.

I maintained an active professional network to stay informed about industry activities. I established positive, long-term relationships with key stakeholders such as suppliers, distributors, shareholders, and other interested parties to enhance organizational partnerships.